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Frequently Asked Questions (FAQ's)

Do you accept insurance?

At this time we are not in-network with any insurance However, we do work with clients with popular carriers such as Aetna, BCBS, Cigna etc., and can provide you with a superbill that has all the necessary information needed to submit to your health insurance provider when you request for reimbursement.

Can I use my FSA or HSA to pay for your services?

In addition to cash and credit card, we do accept FSA and HSA payment methods.

What is your cancellation policy?

We understand that life happens and you may need to cancel or change your scheduled appointment. Please give us at least 48 hours notice, and we will do our best to accommodate you.   Appointments canceled with less than a 48 hours notice will incur a cancellation fee: $50 for virtual visits and $75 for in-home visits.

When can I start planning for postpartum?

We encourage and assist our clients to prepare for the fourth trimester as early as before pregnancy. We strongly recommend that you contact us at the latest, towards the end of your second trimester.

Should I schedule a visit if I am planning to get pregnant?

Absolutely. The optimal time to prepare the body for conception is 6-12 months before for both Mom + Dad. During the Preconception Visit, we will go over your medical history and discuss your health & wellness goals to create your personalize plan detailing next steps, recommendations and provide referrals as necessary. Schedule your Preconception Care Visit here. 

I am currently pregnant and need support. Can you help me?

Our role during pregnancy is not to take the place of the primary OB-GYN, but to support and assist mothers, fathers and the family-at-large in the preparation for the fourth trimester and beyond. We can collaborate with your primary OB-GYN as needed. Schedule your check-in today.

Am I located in an eligible area for an in-home visit?

Please contact our office for more information

Am I located in an eligible area for a telehealth (virtual) appointment?

We currently provide services to Florida, Maryland, and New York. If you’re not located in these states, we may be able to offer you a consultation depending on the service requested. Contact us today.

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